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Career Center FAQ's

Introduction

This page provides information regarding how to use our Career Center to search position openings, apply for open positions, refer colleagues and friends, manage applications, and set up position search alerts.

Application Questions:

A. How do I apply for an open position online?  G. Do I need a resume to apply for a position?
 
B. Can I submit my resume for general consideration, without actually applying to a specific position?
 H. Must I create a profile every time I apply for an opening?
C. How can I refer a friend to this position?   
I. How do I log in/out of the Career Center?
D. I don’t see a specific position for my friend, but I’d still like to refer them to the company in general. What do I do?  J. Can I apply for more than one position?
E. How do I create a profile and upload my resume?  K. What if I don’t have an email address?
F. Must I create a profile to apply for a position?  L. I haven’t received a confirmation email. What do I do now?
  M. How can I contact someone from IPG HR?


Profile Questions:

N. I’ve lost my Password, how do I retrieve it?  S. How do I update my personal information, (i.e. change my Name, Address, Resume, Phone, or Email)?
O. How can I find out if I’ve already applied to a position for this company?  T. What is a Position Search Alert?
P. How can I see the status of my application?  U. How do I setup a Position Search Alert?
Q. I no longer want to be considered for this position. Is it possible to withdraw from a position to which I’ve already applied?  V. How do I change or manage a position search alert I’ve already created?
R. I received an error message while applying online. What do I do now?  W. How can I be notified of new positions as they post to your Career Center?


A. How do I apply for an open position online?

To apply online, first use the Career Center to identify an opening that matches with your skills and qualifications. After reading the position’s position description, just click the ‘Apply’ link on that page to begin the online application process. Depending on the Career Center, you may also see a link inviting you to apply via email. Here are step by step instructions:


1) Search to view all of the position openings, or just search for specific kinds of openings from the ‘Welcome’ page.
2) Select your desired position from the list by clicking its Position Title.
3) Read the position description and then click the ‘Apply for this Position’ link to start the online application process.
a) On the next screen, returning candidates should login to the Career Center by entering their login and password. After logging in, returning candidates should answer screening questions, indicate how they heard about the position, complete their EEO information, and/or complete position-related documents, if instructed to do so. The number and order of these items may vary depending on the position selected. When finished, returning candidates will see a ‘Thanks for Applying’ confirmation message.
b) New candidates should use fill out an online form to provide their contact information, upload a resume, and create their profile. After that, new candidates may answer screening questions, indicate how they heard about the position, complete their EEO information, and/or complete position-related documents, if instructed to do so. The number and order of these items may vary depending on the position selected. When finished, returning candidates will see a ‘Thanks for Applying’ confirmation message.


B. Can I submit my resume for general consideration, without actually applying for a specific position?

Yes. Please see the link on the ‘Welcome Page’:
1) Click ‘Submit your Resume for General Consideration’ from the ‘Welcome’ page of the Career Center.
2) Follow the instructions for uploading your resume and building your profile.
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3) Click ‘Submit Profile’.


C. How can I refer a friend to this position?

Yes. You may use the ‘refer a friend’ option in the Career Center to send them a link to our website to view that position along with all our career opportunities.
1) Search and identify the position, click the position title to view the position description, and then click the ‘Refer a Friend’ link.
2) You will be presented with the option to
a) Login to refer a friend, OR
b) Refer a friend member without logging in.
We encourage you to login to the Career Center to refer your friend, as that is the best way for us to track your referral.
3) Enter the name, phone number, and e-mail address of the person being referred.
4) Upload their resume and enter any additional information into the fields provided.
5) Click ‘Submit Referral’. A confirmation message will be displayed.


D. I don’t see a specific position for my friend, but I’d still like to refer them to the company in general. What do I do?
Click the ‘refer’ link on the ‘Welcome’ page, and then follow the instructions for referring a friend .


E. How do I register and upload my resume?
To register on the Career Center for the first time, candidates must complete an online form. You may complete the form and submit your resume for general consideration, or complete the form while applying for a specific position.
You can also register your information while applying for a position. Follow these directions to apply for a position online .

F. Must I create a profile to apply for a position?

Yes. We need you to create a profile when you apply for a position so we are able to contact you.


G. Do I need a resume to apply for a position?
Yes. If you do not have an electronic resume, there are several providers that offer free resume building tips. One of these is http://home.monster.com .


H. How do I log in/out of the Career Center? And how will I know when I am logged in?
You may log into the Career Center from the ‘Welcome’ page, before you search for openings, or you may log in while on the ‘Apply for this Position’ page, as a returning candidate. You may also log in before you refer a friend .

You know you are logged in to the career center when you see the option to ‘Log Out’ at the bottom left of your screen.


I. Can I apply for more than one position?
Yes, you may apply for more than one position. Log in to the Career Center to associate yourself with as many positions as you like.


J. Must I create a profile every time I apply for an opening?
No, you only need to create a profile once, the first time you apply for a position. After that, you should log in to apply for more positions, using the profile you already created. You may also update or modify your profile at any time.


K. What if I don’t have an email address?
Now may be a good time to establish an email address. Hotmail (www.hotmail.com ), Gmail (www.gmail.com ) and Yahoo (www.yahoo.com ) all offer free email accounts. Much of our communication to you is via email, so it is a good idea to create one as you continue your position search.


L. I haven’t received a confirmation email. What do I do now?
If you haven’t received a confirmation email, please check your spam folder. Sometimes our emails are misrouted and confused as spam. Please follow your email provider’s instructions for allowing emails from us to avoid this happening in the future. Please email helpdesk@icims.com for further assistance.


M. How can I contact someone from IPG HR?
If you would like to contact someone on the IPG HR team, please send an email to corporatehumanresources@interpublic.com .

N. I’ve lost my Password, how do I retrieve it?
Click on the ‘Forgot Login or Password’ link located on the bottom of the ‘Welcome’ page. When prompted, please enter the same email address you registered with previously. You will receive an email with your login credentials within 24 hours. If you are no longer using your registered email address, please email helpdesk@icims.com for assistance. Otherwise, you may choose to register a new account using your new email address by applying for a position or for general consideration.


O. How can I find out if I’ve already applied to a position for this company?

To view positions you’ve previously applied for, please log in to the Career Center under the ‘Welcome’ page. Then click the ‘View Your Submittals’ link.


P. How can I find out the status of my application?
Please log in to the Career Center under the ‘Welcome’ page. Then click the ‘View Your Submittals’ link. Here you will find the status of your application. This section provides you with the most recent and updated information regarding your application.

Q. I no longer want to be considered for this position. Is it possible to withdraw from a position to which I’ve already applied?
Yes, you are allowed to withdraw from a position after you’ve applied. You must log in to the Career Center and click on ‘View Your Submittals’. Once clicked, you will have an option to withdraw your application for specific positions.


R. I received an error message while applying online. What do I do now?
Please read the error message and follow the instructions on the page. If you cannot proceed further, please email helpdesk@icims.com for assistance. In addition, please make sure to include as much information as possible to this error message. (For example: send Step-by-Step details of what you were doing when you received the error, screenshots of the error message, etc.)


S. How do I update my personal information, (i.e. change my Name, Address, Resume, Phone, or Email)?

To update your profile, you must do the following:
1. From the ‘Welcome’ page, please log in by filling out your ‘Login Name’ and ‘Password’.
2. Once you are logged in, you will see a link that says ‘click here to update your profile’ on the Welcome Screen. This will allow you to edit your personal information, including your resume.


T. What is a Position Search Alert?

A Position Search Alert allows you to receive email alerts of new position openings posted on the Career Center. It is based on your specific position interests, and your search criteria. A Position Search Alert works in a real time environment, notifying you via email each time a new opening meeting your criteria is available. If you are interested in establishing a Position Search Alert, you should specify your criteria in the position search options located under the Position Listings of the Career Center and follow the instructions there.

U. How do I setup a Position Search Alert?

In order to setup a Position Search Alert, you must do the following:
1) Please specify (at minimum) a keyword, type of a category, or location of interest as your search criteria; this will become your Alert Name. You are only required to select one of these options, but you may also select a combination as your position search alert criteria.
2) Hit ‘Search’.
3) The next page will display your search results. You now have the option to save your search and give it a title.
4) Enter a name for the search and click ‘Create Alert’.


V. How do I change or manage a position search alert I’ve already established?
Simply log in to the Career Center and click on ‘Manage my Position Alerts’. This option also appears under your search results after you’ve specified a keyword, type of a category, or location.


W. Can I be notified of new positions as they post to your Career Center?
Yes. In order to be notified of new positions on the Career Center, you must setup a Position Search Alert. To learn more about setting up a Position Search Alert, please read the instructions for setting up a Position Search Alert .

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