Today’s organizations are experiencing continuous, unprecedented change. So are their employees, who for 18 months have worked in new conditions – from non-essential workforces transitioning to being fully remote overnight to frontline workers experiencing greater on-the-job risk. United Minds, a Weber Shandwick management consultancy, and KRC Research, set out to assess the key drivers of employee satisfaction, retention, and advocacy amid today’s unprecedented war for talent.
While flexible work and innovative benefits are dominating the conversation about how to retain talent as companies navigate the Great Resignation, research shows that the employer/employee relationship needs to be re-imagined for a loyal and thriving workforce. Contrary to the current beliefs, remote working is not one of the top drivers, but flexibility, compensation, and purpose play a larger role in positive employee experience.
Ultimately, the study identified four key drivers of employee experience (EX), which together form a mutual model tied to increased satisfaction, retention, and advocacy amongst employees at all levels. Within this report, you will find an overview of our research methodology, our key insights, and a proposed model for EX.
Read the full report below for a comprehensive picture of the mutual contributions necessary for shaping a best-in-class employee experience. You may also be interested in listening to the latest CI podcast in which Paul Parton talks with United Minds’ Ben Kalevitch about some of the more surprising findings of the survey.